Latest podcast episodes
Mini Episode: The 21 Hats Business Owners Make Coronavirus Contingency Plans
Mini Episode: The 21 Hats Business Owners Make Coronavirus Contingency Plans

In a quick update, Karen, Jay, and Dana talk about how the coronavirus pandemic has already affected their businesses and how they are planning for the future.

Special Episode, Part 2: We Want to Talk to You About the Bread

In Part 2 of our special taping in front of a live audience at Blink UX’s headquarters in Seattle, Brian Canlis talks about how he and his brother took over the family restaurant and what happened when they decided to modernize its operation: “We did lose 10,000 guests that year. And we lost money for the first time as a company ever that year. And we got three negative reviews in the paper. And we were averaging about a dozen complaint letters a week about how much they thought Mark and I were destroying a family legacy. That was a low moment.” Regulars Karen Clark Cole, Jay Goltz, Dana White, and Laura Zander join the conversation as well. Plus: how Canlis gets employees to work harder for less money.

Special Episode, Part 1: All You Have to Do Is Be Better

In this special taping in front of a live audience at Blink’s headquarters in Seattle, Karen, Jay, Dana, and Laura talk about the risks of fast growth and why they haven’t taken investment capital. “I was so focused on growing that I kind of blew it up. I blew the whole business up by hiring people who we weren't ready to hire for. We were probably doing $5, $6, $7 million dollars in sales. I didn't need a $90,000 a year social media person 10 years ago. I just didn't, but I listened to what other people were telling me.” Plus: Dealing with competition.

We’re at the Edge Right Now

This week, in episode 6, Karen, William, and Laura discuss taking investment capital, dealing with stress, and why Karen’s going on sabbatical: “I just thought, ‘Okay, okay, I'll go.’ Then of course, I'm worried, like, ‘What if everything goes better without me?’” Plus: how are you managing health insurance costs?

Does Culture Really Eat Strategy for Lunch?

This week, in episode 5, Jay, William, and Laura discuss whether a great culture produces a successful business or whether a successful business produces a great culture. Do you think of your employees as family? Do you have anyone working for you whom, if you had it to do over, you wouldn’t hire? Plus: do you manage your Glassdoor page?

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What Do I Have to Lose, Right?

This week, in episode 4, Jay, Dana, and Laura talk about risking it all, figuring out digital marketing, and connecting with your target audience: “Right now, my market is predominantly African American, but we have a lot of redheads. We have a lot of women of Indian and Middle Eastern descent.” Plus: how do you know if franchising makes sense for your business?

I’m Trying to Survive in Retail

This week, in episode 3, Jay, Karen, and Laura talk about competing on the internet, buying a supplier, and whether to take venture capital: “Who needs to answer to somebody if you don't have to?” Plus: after the Domino’s decision, what happens if your website isn’t disability compliant?

Special Episode: He Patted My Hand and Told Me I Didn’t Know Anything About Business

Loren and Karen talk with four of EY’s Entrepreneurial Winning Women about opening the books, bootstrapping a tech company, selling a business for more than $100 million, competing with Amazon, hiring hard-to-get talent, and pitching investors: “I've always said, ‘I'd rather be 75 percent of a watermelon than 100 percent of a grape.’” Plus: how much of your life do you have to sacrifice to be successful?

At Vanderbloemen Search, Everyone Blogs. Everyone? Everyone.

In episode 2, Jay, Karen, and William talk about pricing, custom manufacturing, and content marketing: “There have been people who would have been very good at a job, but they aren't willing to or able to put together content, and that just doesn't work for us.” Plus: the SEO value of an unusual last name.

Is Your Business Making as Much Money as You Think It Should?

In episode 1, Karen, William, and Laura talk about being a bad CFO, dealing with a disappointing profit margin, and the true price of growth: “I think our commitment to being cash-based and debt-free has been more important to me than the big number at the end of the year.” Plus: hiring employees vs. hiring contractors.

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